To the Management of Gateway Toyota,
I am driving my second Pruis, this one purchased at Gateway instead of **************, and am very happy with the Prius.
I am writing about your service consultant, Troy Vinthers.
I had occasion to bring my Prius in for a problem with a scraping noise behind the passenger front wheel and as I couldn’t get to the problem due to the location behind the wheel, I brought it in to your Service Department where Troy booked me in and got the problem fixed for us. He is very personal, knowledgeable, and has a great demeanor of dealing with his customers. He is very easy to talk to, and all in all a terrific employee for your company.
Harvey and Carole Streitz