Category: Customer Testimonials

There is nothing quite like the feeling of handing over the keys to a beautiful new vehicle, and we were absolutely thrilled to share that special moment with Amit recently! Amit visited us at Gat...

There is nothing we love more at Gateway Toyota than seeing our guests drive away with a massive smile on their faces, and a giant red bow on their brand-new ride! Recently, we had the absolute pl...

“I was recently at Gateway Toyota for some service work on my Sienna, and received the usual high quality of service from Troy. When I phoned for an appointment at the earliest time, I was a...

“I just want to express my thanks for the fabulous service I received. I was changing my wife’s tires and had broken one of the security lug nuts and ruined the socket to take it off. ...

“A great big thank you to Doris and the team at Gateway Toyota Scion! Excellent service and I don’t even drive a Toyota. I will definitely be back again!” – Leslie Yeoman...

“I give Gateway Toyota Scion service a 99 out of 100! Special thanks to Chris Shultz and his staff.” -Isaac Embodo...

As usual the service was great. I have been a customer of Gateway since 1997, both for the purchase of vehicles and service. I have always been very impressed with the people I dealt with and with...

I have recently made two visits to the service department at Gateway Toyota and have been very pleased with both the service and personnel in the area. My first visit was for recall service and as...

I just wanted to tell you how impressed I have been with all the people I dealt with at your dealership.  You run a great place of business and it shows through your people.  They were all very ...

Dear Neil Gratton, I wanted you to be aware of the excellent service that I received from Mustak “Ali” Habib, the Parts Manger at your Gateway location. Let me explain the circumstan...

Good morning Chris, Based on our phone conversation yesterday on July 23,2013, I would like to recognize Ryan.P (Pierce not sure about his last name) as he provided the best customer service to me...

Gents. I wanted to extend my thanks for the incredible service my wife and I both received from the dealership in the last few weeks. Great prices, amazing service and you all went above and beyo...

Hey Fellas, Once again a big thanks for your help with my truck last week. We were not able to start any work on the in-law’s place in High River this weekend as they have still not been let bac...

Hi Chris, I’d like to thank you and your staff for the very good service that I received for my vehicle on June 24th & 25th.  We just got back home several days from south, and I had a...

Re: Mr. Troy Vinthers Service Consulant Gateway Toyota I am writing to commend this gentleman for the excellent service he has provided my wife and I over several years. He is truly a diamond for...

A few weeks ago as I was driving into Edmonton, my RAV4 started to shake.  The engine light came on along with various other lights but I made it to Gateway Toyota.  Veronica in the Service Depa...

__________________________________________________ Do you trust your car dealer enough to recommend them to friends and family? Purchasing a new vehicle is a decision that most of us put a lot of ...

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October 31, 2012 To Chris, Lois, Troy and Rocky and the rest of the service team at Gateway Toyota, I recently came in with my Sienna for a minor service and again was astounded by the great servi...

October 24, 2012 Good Morning Wayne, I just thought I’d touch base, and tell you that so far. we absolutely are CRAZY for our new van!!  It’s a great vehicle.  Your service was fantastic, an...

Mr. Neal Gratton, President Gateway Toyota Please accept this note as our sincere appreciation for a bonus gift certificate from Carinosa Portraits which was included with the purchase of our RAV4...

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Dear Sir, I was at the dealership to buy out my Toyota Corolla this morning. We were refered to Mr. Glen Wyatt at your used car location. I never ever thought we would be expecting top class servi...

To the Management of Gateway Toyota, I am driving my second Pruis, this one purchased at Gateway instead of **************, and am very happy with the Prius. I am writing about your service consul...

From: Julian Mayne Sent: Wednesday, June 6, 2012 at 3:06 PM To: Doris Eacott Subject: Thank you Dear Ms. Eacott, Thank you again for “fixing” the recycled winter tire issue so quickly and comp...

From: Imam Sent: Tuesday, May 01, 2012 9:36 AM To: Neal Gratton Subject: SHOPPERS FEED BACK- GOOD QUALITY CUSTOMER SERVICE Hi Neal Its give me immense pleasure to write you this e-mail. I am a Toy...

From: Francisco Fajardo Sent: Wednesday, January 18, 2012 9:23 PM To: Troy Vinthers Subject: Re: Recommended Action Plan report for your 2011 Toyota Sienna Hi Troy, Thanks for providing me with a ...

From: Michelle Dendwick-Spak Sent: Wednesday, January 19, 2012 3:17 PM To: Neal Gratton Subject: Our New Sienna Dear Sir/Madam, My husband and I purchased a beautiful new 2012 Sienna in November. ...

From: Brandon Scott Sent: Wednesday, January 23, 2012 9:15 AM To: Neal Gratton Subject: Job Well Done Good Morning Neal, I am emailing you to recognize the outstanding efforts by your Gateway Toyo...

From: Marv Hasenbein Sent: Wednesday, January 20, 2012 11:52 AM To: Neal Gratton Subject: My Recent Purchase Mr. Gratton, I just wanted to take this opportunity to thank you and your team for your...

From: Terri-Lynn Sent: Wednesday, January 04, 2012 11:30 AM To: Neal Gratton Subject: Mr. Doug Flanders Attention: Mr. Neal Gratton, I have been a customer at Gateway Toyota since 2000 when I purc...

From: Randy Yeo Sent: Tuesday, December 20, 2011 8:53 AM To: Neal Gratton Subject: Service Recognition I would like to commend Gateway Toyota and especially Doris Eacott and Doug Dickson for their...

From:Marc Gauthier Sent: Thursday, September 22, 2011 11:11 AM To:Rob Wood Subject: Second Delivery Event To Gateway Toyota: I attended the second delivery event last night. I was impressed by the...

From: Erwin Sumcad Sent: Wednesday, December 08, 2010 10:55 AM To: Andrew Holden Subject: Satellite radio and survey Hey Andrew, how’s it going? Hope you’re doing well and selling them cars!! ...

From: Brad Gerrand Sent: Saturday, September 04, 2010 1:37 PM To: Neal Gratton Subject: Excellent reference for Troy Baker Importance: High Greetings, This is to give an Excellent reference for Tr...

From: Gallant, Michael Sent: Tuesday, August 10, 2010 8:53 AM To: Neal Gratton Subject: RE: Please Advise re. my truck purchase Good morning Neal, I was down to Edmonton yesterday evening to pick ...

From: DEEPAK DAVE Sent: Wednesday, October 28, 2009 8:51 AM To: Rob Wood Subject: Commendation Message for Rob Wood Hi Rob, I am a customer at Gateway Toyota and would like to commend a couple of ...

From: Ms. Olivia Martins Sent: January 14, 2009 To: Mr. Doug Dickson Service Foreman Gateway Toyota Dear Mr. Dickson: Thank you for going the extra mile on my behalf with heat thermostat for my 20...

From: Peter Nagtegaal Sent: February 10, 2008 To: Mr.Dan Moses Used Car Sales Manager Gateway Toyota Dear Mr. Moses, On Saturday, February 8 my husband and I paid for and picked up our “new to u...

From: Fr. Vernon Regis Sent: May 9, 2007 To: New Vehicle Sales manager, Subject: Appreciation Of A Wonderful Sales-Person Dear Rob: In GREG GANDOKE, you have a wonderful gem of a sale-person. He i...

Dear Neal: Thank you Neal, for the opportunity to learn more about my Corolla at the Customer Information Session. (I thought I just had to turn the key!) Todd was exceptional at explaining the pa...

From: Sean Canton Sent: February 19, 2007 10:51 PM To: Neil Gratton Subject: Troy Vinthers Dear Mr. Gratton: Please thank the Gateway Toyota Service Department, and in particular Troy Vinthers for...

Hi Neal, I purchased a 2010 Hyundai Tucson from Andrew Holden at the end of October and I wanted to write and let you know that we had a great experience dealing with Andrew. We looked for a car f...

Well it is official, people love Gateway Toyota. Anyone from young to old are happy with the Toyota product and the excellent service they recieve at Gateway Toyota. You will always feel welcome w...