Therese StevensMay 6th, 2021
Overall, our service rep Joanne is good and quite efficient with us. The diagnostic assessment was also creditable. What we have learned from this latest experience is – if you are of pensionable age, you need to get the work done at a small shop and have it completed in increments. This shop wanted $900 upfront for all service issues. For an elderly person on a fixed income, this would be unaffordable and not at all doable. For the average person who is working, it would likely be ok. We like mom’s Toyota – it’s a good car but the maintenance cost needs to be divided up over several months to make it more affordable, that’s all.